Environmental Protection

Minimising impacts of our business and maximising awareness are vital to Lyreco's strategic approach on environmental management. Our ISO14001 certified management system is pivotal to our success.

The Big Picture


Packaging waste sent to our customers and received from our suppliers is a volume environmental aspect for Lyreco. We are fortunate that the majority of packaging is cardboard and shrinkwrap both of which are readily recyclable and have a value in the recyclates market.

We are continuously targeting a reduction of packaging to our customers through introduction of new style packaging in both of our National Distribution Centre's.

In Ireland our small padded envelope orders are now be packaged in biodegradable plastic bags. The bags remain a secure as padded bags but weigh significantly less and are easier to dispose of since they will biodegrade.

In the UK we have introduced the super-eco box, which is made differently and as a result saves 60 grams of packaging per box shipped.

All transit packaging with the Lyreco logo is 100% recycled and recyclable. Furthermore our boxes are cut down before leaving site through our machinery which results in an average reduction of 22% less cardboard sent to the customer.



Detailed information on a product’s safety attributes is just a click
away as Lyreco now makes all COSHH available for any relevant
product online at

  • The COSHH is a form that details the properties of the product supplied including physical data such as flash point or melting point, plus health effects, first aid and how to react in case of an emergency.
  • The COSHH enables businesses to inform their employees of how to use and store a product safely within the working environment. It forms part of Health & Safety and Environmental considerations.

Our Green Products Assessment


Our “Green Products Assessment“ methodology relies on recognised and international standard: ISO 14020 which is at the highest level of the ISO Environment Claims standards.

The content of ISO 14020 Standard:

12 self-declared environmental claims :
Compostable, Degradable, Designed for disassembly, Extended life product etc.

Certified claims like:
The methodology is also in line with the code of advertising practices issued in 2011 by the International Chamber of Commerce – ICC (to prevent green washing).


LYRECO QSS TEAMS (Quality, Security & Sustainability)
  • Detailed check of the Certified Claims (e.g scope, validity period)
  • Exchanges with suppliers to deal with the potential disputes
  • Scoring rate circulation
Filling-in of the “Green Assessment file“ with :
  • Certified claims
  • Self claims
  • Additional criteria
  • Evidences
Detailed check of the Self-Claims
in accordance with the qualifications
described in ISO 14021.
*The « Lyreco Green Products Assessment » has been reviewed by SGS CTS Sustainability Services and was found to be in general conformance with the principles of the ISO14020 standard and the ICC Framework for Environmental Claims

Those products are identified with a "green tree" on:

Paper catalogue:

  • Each reference is identified with a “Green Tree” pictogramme
  • “Green Tree Guidelines” per section are briefly presented on the section header page.


  • The products are identified with the same “Green Tree” pictogramme
  • Link on the “Product Details” page enabling the customer to access to the “Green Tree Certificate” and highlighting the reasons why the product was awarded as environmentally preferable.



Wherever possible our supply chain need to adopt our stance on reducing waste. We have asked our suppliers to replace stretch film with banding on pallets of cardboard transit boxes that we purchase.

                                           The benefits are:
  • Less plastic film which is a waste reduction - and a contribution towards our environmental approach
  • No time spent on unwrapping pallets and ensure disposal of the waste

More than 50% of deliveries are sent to our customers with no
additional packaging, meaning less cardboard for customers to dispose of.

We take the goods exactly as our suppliers send them to us, ensure that they are robust
enough to withstand palletisation and then apply a delivery address label.
An area of our warehouse is dedicated to voluminous and 'prepack' items. This helps to 
ensure that only items which need to be packaged for delivery are picked from our 'detail'

We never add filling to our transit boxes as the boxes used are selected around the volume
of the order and then cut to size.

Transit Packaging


Transit packaging is needed for "detail" orders which are orders containing a number of small items which could not be transported alone. Our system automatically selects the smallest possible box to fit all items.

In the UK, Lyreco's packaging technology will provide benefits in reducing the boxes down to a manageable size before fitting the lid.

When Lyreco introduced its box-cutting technology it reduced packaging sent to customers by an average of 22% based on the box size that would have been sent. In real terms this would equate to 4750 pallet spaces over the course of a year or a potential reduction of 184 HGV journeys to our Regional distribution centres.

All transit packaging is 100% recycled cardboard and is recyclable.

Recent changes to the management system that glues together the boxes and sticks the lids into place have reduced glue consumption by 47% and 15 tonnes per year. This innovation from a Building Services Engineer came about when he altered the glue pattern from a continuous line to a stitch. This means that customers also receive less glue on their packaging, whilst Lyreco have reduced their packaging impact as a result of a simple fix.

March 2014:
We're currently trialling a Metallocene hot melt which is a more sustainable synthetic adhesive. The stronger bond strength should mean a reduction in usage of between 20 & 40%. The running temperatures are also slightly lower which will also contribute to energy savings.




We are not a hugely complex business when it comes to environmental impacts but one of the volume impacts is carbon emissions from the fuel and energy that we use.

We use fuel and cause air pollution through our fleet of distribution vehicles and sales force cars. Our two national distribution centres in the UK and Ireland consume energy through their lighting, heating and conveyor systems. Finally we have offices and regional distribution centres all of which are using energy in their day to day running. We have a long standing commitment with past initiatives ranging from introduction of double deck trailers through to lighting sensors in our offices.

In 2011 we have targeted a reduction of 250 tonnes vs our 2010 carbon footprint.

Since 2008 we have achieved an average 1000 tonne reduction of CO2 per year.

The most noteable reduction in scope 2 GHG (Green House Gas) emissions came in 2009 when we optimised the building management system to zone lighting for the Telford NDC. We also installed light sensors to gauge lux levels, meaning that on our brighter weather days the lights are switched off automatically and the warehouse can be run without lighting thanks to clear lighting panels in the roof.



One of the main impacts Lyreco has on the environment is the amount of carbon emissions created whilst delivering to our customers in our extensive fleet of vehicles.

Lyreco has always demonstrated a commitment to having vehicles on our fleet which have the latest engine technology; reducing our fuel consumption at each opportunity. All vehicles are currently a minimum Euro IV engine and are being upgraded to Euro V with stop/start technology. These devices enable a shut off of the engine when idling at traffic lights or in jams, reducing the amount of fuel used and emissions produced.

The next step is to evaluate the routes driven and driver behaviour in an effort to improve fuel efficiency across fleet. We are currently assessing tracking and driver telematics software which will help us reduce unnecessary mileage and improve driver vehicle sympathy which will in turn reduce our fuel consumption across the fleet.

With the successful launch of two zero emission vehicles for deliveries in the London area, we are looking for ways to repeat the experience in the main European cities.

The objective is to reduce both noise and emissions in residential and bulit up areas.

At the same time, we are also investigating other technologies to make sure that we choose the most relevant transport within our sustainable procurement policy.

How can we reduce the impact
of our cars and vans on the environment?

  • Eco Driving makes drivers consider the way they drive and take basic steps to reduce fuel consumption and pollution. SMART driving is an email campaign targeted at our sales force to remind them on a regular basis to drive in the eco friendly way, again driving environmental and cost efficiencies at the same time.

  • Eco Driving improves the safety of our people by reducing the number of accidents.

  • In 2010, Eco Driving were added to the Group Delivery Best Practices to involve all Lyreco’s subsidiaries.


Car Fleet

  • Recent changes to our car fleet has seen significant reductions in the carbon footprint of our sales people.

  • In January 2010 if our entire fleet of sales peoples vehicles had driven one hundred kilometres they would have produced 7.46 tonnes of CO2. In January 2011 the new fleet of vehicles travelling the same distance would produce 6.7 tonnes of CO2. A reduction of 0.76 tonnes of CO2.

  • All vehicles in our fleet now produce less than 160grams of CO2 per kilometre.

Increase of fuel efficiency and safety driving in distribution

Introduction of Tom Tom Telematics

 In December 2013 Tom Tom tracking and telematics were introduced to a third of the Distribution fleet. Following a management training session in January, 102 vans in Basildon, Belfast, Bracknell, Dartford, Leicester, Luton and Tottenham are now all “live” so we can track their movements and how the vehicles are being driven.

The simple system measures speeding, idling time, harsh manoeuvring or “event” such as harsh braking, harsh cornering, and overall MPG and provides the driver a score of 1-10, with 10 being the best possible score. The system also comes complete with sat nav with live traffic so drivers can route their fastest and shortest routes. Our aim is to work on vehicle empathy with the drivers to bring up MPG and reduce our overall carbon footprint in line with our green policy.









Regular changes to our car fleet has seen significant reductions in the carbon footprint of our sales people

All vehicles now produce less than 137 grams of CO2 per kilometre

“Smarter Driving Training”

On 21st October and 6th November we carried out 2 day sessions of “Smarter Driving” training. Smarter Driving means driving in a style that reduces fuel consumption and provides a welcome relief from today’s high fuel prices. Smarter Driving also reduces CO2 emissions and lowers accident rates.

Training takes place behind the wheel with a fleet driving instructor and is delivered in just 50 minutes. Each driver completes a given circuit twice, once before and once after training. MPG is measured for both circuits so that drivers can clearly see the savings.

A total of 16 people were involved in the training (including 6 SMT members and the MD). On average, all drivers were able to reduce their fuel consumption by 15% after tuition.

Waste Statistics


Our national distribution centres in UK and Ireland where we centrally store, pick and ship our products from create waste. This waste is generally transit packaging from our suppliers and paper used internally within our picking operation. Lyreco is incredibly proud of its long standing reduction programme on waste to landfill through segregation and recycling.

Over the last 2 years we have significantly reduced waste to landfill by nearly 50%


Recycling Schemes


The batteries directive went live in the UK in 2010. In order to fulfil our obligation
as a distributer of portable batteries and to provide a recycling service for our
customers, Lyreco teamed up with ERP (European Recyling Platform) to deliver a service.

ERP provide the battery recycling boxes free of charge

ERP collect batteries when box is full. A phone call is all that is required

Batteries are then recycled through ERP's recycling facilities

Full legal documentation is available from ERP

The commitments taken by our recycling partners are as follows:

  • Agreement towards the Lyreco Supplier Code of Ethics.
  • Respect and full application of the legal and environmental aspects in terms of recycling services and processes.
  • Provision of waste documentation for Lyreco and/or its customers on request.

In order to help our customers to deal with office waste that
can be recycled, Lyreco has offered a free waste recycling service
for some years, dealing with toner cartridges and inkjets.

Customers are able to request a toner recycling box

Customers request a toner collection when the container is full

Toner box collected on next delivery

Toners are then shipped to a recycler

Supply waste transfer notes
(if applicable)

The commitments taken by our recycling partners are as follows:

  • Agreement towards the Lyreco Supplier Code of Ethics.
  • Respect and full application of the legal and environmental aspects in terms of recycling services and processes.
  • Provision of full waste documentation for our customers on request to ensure legal compliance.
  • Provision of detailed reporting data about volume of waste recycled for Lyreco.

Zero Landfill


Energy Saving Statistics


Energy Saving

Lyreco’s commitment in energy efficiency has achieved 25% savings in electricity usage in the last 2 years and 19% in gas usage last year in our National Distribution Centre and Head Office. In 2012 we carried out an independent energy assessment which highlighted areas of improvement. A midterm plan was set up to bring efficiency in this area and reduce our carbon footprint.

Energy Saving Activity


 Energy Saving Activity

Lyreco’s activity has expanded to all areas of energy management being the main actions introduced: LDC lighting in HO reception area and external company signs, high efficiency compressors in   the NDC, AMR’s (Automatic Meter Reading) in all Distribution Centers and a sub-metering system in HO which allow monthly monitoring and highlights areas of improvement, additional heating  boiler in the canteen to reduce gas usage in HO, adjustment and control of temperatures in the NDC and a more visual energy management.

NDC Lighting Project (2012-2013)

918 Units of old metal halide lamps were replaced by 740 units of T5 fittings with 4 tubes and high efficiency reflectors. The project was an investment of £217K, a payback of less than 2 years with annual savings of 685 tons of CO2 emissions (equivalent to 4% of Lyreco UK carbon footprint). A staggering 60% reduction in electricity consumption from previous lighting was achieved. In November, the 21st Lyreco NDC lighting project was awarded “Highly Commended” recognition in the LUX Awards in London.

LED In reception in Head Office (2013)



LED lighting has been introduced in two areas of Head Office. In October 2013, 18 LED units were installed in the reception area, a small project expected to deliver 715 KWh / 1.2 tons of CO2 emissions savings per year. After the success in reception, LED lighting with occupancy sensors was introduced to the restaurant area in November 2014. Due to the efficiency of the power output and the sensors, 80% savings from previous lighting are expected, equivalent to 3,470 KWh / 6.8 tons of CO2 emissions.

High Efficiency boilers in Head Office (2012)



In January 2012, the old boilers in the Head Office building were removed and replaced with 98% efficient boilers with an expected CO2 emission reduction in the region of 40%.
In addition, a new dedicated boiler was installed in February 2014. This allows operation of the heating system in the canteen separate from the rest of the building. The new boiler has proven its efficiency by reducing the consumption of the whole building by approx 20% compared to heating the whole building when not required.

Introduction of High Efficiency Compressors 2014

In April 2014, one of the two NDC old compressors was replaced by a high technology and high efficiency new unit. Expected energy savings generated are in the order of 34,400 KWh / 17,5 Tons of CO2. However, the unit brings additional benefits as warm air generated by the compressor is ducted externally in the summer and ducted internally in winter assisting the NDC heating system.

LED in Lyreco Signs and external areas (2014) 

After a successful period of trial of LED lighting in external areas, in June 2014 the three Lyreco signs lights in Telford were replaced to LED. Additionally, the main external lights in the Dublin site were also replaced to LED. Expected annual savings are in the order of 6,600 KWh / 3.4 tons of CO2 emissions. The plan is to expand LED usage to the entire car parking area at Head Office.

Targets & Results

Our environmental actions


20% CO2 reduction by 2017.



   2010    2011    2012    2013   2014   2015   2016  2017 

Energy Sources - t CO2 eq.

3,828 3,537   3,295  2,784  2,453  2,175   870  
Freight - t CO2 eq 8,077 7,034   5,435  5,927  5,556  5,566  6,054  
Movement of people - t CO2 eq 2,977 3,095   3,122  3,065  2,741  2,596  2,546  
Consumables and Materials - CO2 eq 1,726 1,614   1,430  1,136   1,420  1,431  1,524  
Direct Waste - t CO2 eq 90 76     59    53    47    63    53  
Fixed Assets - t CO2 eq 4,587 4,238   4,107  4,101  4,096  3,984  4,068  
Total - t CO2 eq 21,283 19,594  17,448 17,066 16,314 15,814 15,114  
Kg CO2 eq. per Delivery  76.84 77.03   10.98  74.88  71.46  69.22  62.45  

  2010   2011     2012    2013    2014    2015    2016   2017 

Energy Sources - % of Total

18 18    19    16    15    14     6  
Freight - % of Total  38 36    31    35    34    35    40  
Movement of people - % of Total 14 16    18    18    17    16    17  
Consumables and Materials - % of Total 8 8     8     7     9     9    10  
Direct Waste - % of Total <1 <1    <1    <1    <1    <1    <1  
Fixed Assets - % of Total  22 22    24    24    25    25    27  

Improvement Programmes

Our environmental actions

In order to reduce our carbon footprint, improvement programmes have been set up.

Here are the main activities we carried out

Here are the mains actions / programmes per category.

  • Installation of high efficiency lighting in the National Distribution Centre
  • Introduction of LED lighting in our Head Office Reception area
  • Reinforcement of 'Switch Off' procedures at the weekends
  • Set up sub metering system in Head Office and National Distribution Centre
  • Introduction of Smart Meters in the regional Distribution Centres

  • Research for tracking system to be installed in delivery vans - now partially rolled out across some Regional Distribution Centres
  • Smarter Driver training for SMT members plus other car users
  • Set up of efficiency driving toolbox talks for sales force
  • Update of Green Fleet
  • Continuous improvement of company car fleet

  • Fax to serve system rather than printing faxed orders
  • Increased trading via Webshop
  • Encouragement of consolidated order to reduce deliveries and packaging

  • Segregation & recycling of Plastic Banding from National and Regional Distribution Centres
  • Introduction of Food Waste collection in Head Office building
  • Segregation and diversion to Waste for Energy for Wax Papr in Dublin
  • Diversion of Wax Paper in spools to Packaging Protection from National Distribution Centre
  • Set up of Regional Distribution Centre - RDC recycling league table

Assessment & Scope

Our environmental actions
There were five main steps in assessing Lyreco’s global carbon footprint:

1. Selection of a consistent method to ensure accurate results:

Lyreco chose the international standard ISO 14064 as a guideline on which to build the Carbon
Footprint Calculator, which is bespoke to Lyreco in terms of activities and countries.

2. Definition of the Scope:

All Lyreco subsidiaries are included in the calculation of the Carbon Footprint.
In terms of operational boundaries, all emissions are taken into account :

  • Direct emissions.

  • Energy indirect emissions.

  • Other indirect emissions: movement of people and direct waste.

3. Data collation:

A template was issued to all subsidiaries with guidance – the key being to collect data as thoroughly
and accurately as possible – in order to set up relevant Carbon reduction programmes at the next

4. Conversion of footprint into C02 equivalence:

The Carbon Footprint was measured in equivalent tonnes of CO2 (tCO2e). A range of conversions
provided by credible environmental agencies were used to calculate and then convert the huge
amount of data that was collated from the 27 countries.

5. Reporting the Carbon Footprint:

Lyreco’s carbon footprint is broken down as detailed in the tab “Targets & Results”.

Solar Panels



Lyreco hosts one of the largest installation in the UK

After Benelux in 2014, the UK was in 2015 the second country to implement rooftop solar array at
the Distribution Centre.
The installation is fully operational since the beginning of 2016 and is one of the largest in the UK.
In 2016, Benelux will extend its former installation – doubling the infrastructure.
At the same time, all other European countries carried out in 2015 a local analysis for a similar set up at
their own Distribution Centres. Considering all the aspects, the study was at that time not successful
for Germany, Iberia, Scandinavia, Switzerland, Poland and CASH, while the analysis goes on for France
and Italy.
The table below gives some figures about the 2 operational projects.
Solar Panel operational projects table

(*) MWh / y: Number of megawatt hours delivered by a generating station over the course of a year (a good comparative measure for solar systems, because seasonal output can vary substantially, but year-to-year variations are relatively small)

Solar Power System

Solar Panels Lyreco UKSolar power is the conversion of the energy from the sun to usable electricity. The most common source of solar power utilizes photovoltaic cells to convert sunlight into electricity.


1. No Pollution: Solar energy is a non-polluting, clean, reliable and renewable source of electricity.
2. Long lasting solar cells: Solar cells make no noise at all and there are no moving parts in a solar cell which makes them long lasting and requiring very little maintenance.
3. Renewable Source: Solar energy is a renewable source of energy and will continue to produce electricity for as long as the sun exists.
4. Easy Installation: Solar panels are easy to install and do not require any wires, cords or power sources. Unlike wind and geothermal power stations which require them to be tied with drilling machines, solar panels do not require them and can be installed on the rooftops - LYRECO - Deer Park Court, Donnington Wood, Telford, Shropshire TF2 7NB
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