Frequently Asked Questions ?

How do we communicate regarding our Sustainable Development actions?

Internally, a corporate communication is produced in the Lyreco World Magazine.

Externally, our yearly Sustainable Development Report is available on the institutional website.

How do we follow our progress in terms of Sustainable Development?

In addition to the Environmental yearly objectives and targets, our progress is followed thanks to a dedicated:

- Group Sustainable Development Coordination
- Group Sustainable Development KPI

What do we do in terms of Sustainable Development Innovation aspects?

- First, Sustainable Development is in the scope of the overall Innovation approach launched at the Group level.

- Second, one of the aims of the “Group Sustainable Development Coordination” is precisely to create / push innovative initiatives.

What do we do to reduce the energy consumption due to our deliveries?

- Eco-Driving principles are now part of the Group Best Practices.
- Energy consumption is one of the requirements taken into account to select a van model.
- Rolling-out electric vans in the European capitals is in study.
- Adaptation of our van fleet to decrease the energy consumption e.g. replace 3.5 tons vans by 7.5 tons vans to deliver the voluminous or high volumes of paper.
- Adjust the delivery mean as Lyreco achieves for instance some of its deliveries by bicycle!

How can we help our customers to reduce their carbon footprint?

- Using our recycling scheme for cartridges, inkjets and batteries
- Ordering from our Sustainable Products range
- Ordering and invoicing electronically
- Consolidating Orders

What are our key Sustainable Development Projects?

- First, Sustainable Development is in the scope of the overall Innovation approach launched at the Group level.

- Second, one of the aims of the “Group Sustainable Development Coordination” is precisely to create / push innovative initiatives.

How do we ensure our suppliers abide by Sustainable Development Initiatives?

- First, Sustainable Development is in the scope of the overall Innovation approach launched at the Group level.

- Second, one of the aims of the “Group Sustainable Development Coordination” is precisely to create / push innovative initiatives.

What do we do to reduce our environmental impacts?

Every year we review our significant environmental aspects as per the ISO14001 standard. Each significant aspect has a defined objective, target and program. This process is checked on a yearly basis by an external body.